Our refund and returns policy lasts for 10 days. If 10 days have passed since your purchase, we cannot offer you a full refund or exchange.
Additional non-returnable items:
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within 30 days.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us through our online chat or contact section.
Need help?
Contact us through our online chat for questions related to refunds and returns.